Hire Terms

Cost of Hire & Damages

On placing your order we will request  a deposit of 25% of the value of your order.

The balance is payable 14 days prior to your delivery/collection date.

We will also require a standard security cheque of  £150.00

This covers any items we need to replace due to loss or damage (including small chips and cracks) and for professional cleaning of table linen should it be required. Lost or damaged items will be deducted from your security cheque at £5 per item and £20 per table cloth. Table cloths requiring professional cleaning will be charged at £10 per cloth.

Cancelling your Order

If you wish to cancel your order, please do so 14 days prior to your collection/delivery date and all payments will be refunded in full.
Your 25% deposit is non-refundable on late cancellations. However, your £150 Security cheque will be returned or destroyed.

Standard Hire Duration

3 days
Delivery/Collection on Day 1 Return/Collection on Day 3
(longer hire can be arranged on request)

Delivery and Collection

You will be provided with an item inventory checklist on initial delivery/collection of your order. When you have checked that the items provided to your satisfaction, you will be asked to sign the inventory. All items will then become your responsibility and you accept that all items are in good, undamaged condition. You will be expected to return them to My Old China in the same condition.

Upon return My Old China will check that all items are in a satisfactory condition. Within 7 days of return a signed receipt will be provided (along with your security cheque, should all things be in order). Any items found damaged will be deducted from your security cheque.

For Delivery and Collection rates Please see Delivery page.

Caring for your China

We will take great care when packing your china, when returning it to us please ensure that items are re-packed with the same care and in the original packaging.

Washing –

We will be disappointed if items are returned dirty or stained. We expect crockery and cutlery to be returned to us washed.

Do not place any items hired ( including cutlery) in a dishwasher, ONLY wash by hand!

Do not place any table linen in a washing machine.

Remember, any items damaged will be deducted from your security cheque.

Liability

Unfortunately My Old China cannot accept any responsibility for injury caused to person or product as a result of this hire arrangement.

Once signed over, all items are your responsibility until returned to My Old China.

Insurance

Insurance against damage/breakage, loss or theft is the responsibility of the hirer. We strongly recommend arranging insurance cover by contacting your current contents insurance provider.

Minimum Hire Charge

Our minimum hire charge is £50.00.

Unfortunately, we are unable to offer any items for hire unless this charge is met.

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